Trust & Verification
One place to check how HostGuard handles your money, your activation, your support, and your server — in plain terms, with links to the details.
Secure payments
Checkout is handled by our approved payment providers. Card data is entered directly with the payment provider — we never store your card details on our servers.
Instant delivery
Your plugin download and license key are issued automatically within seconds of a successful payment — no manual step, no waiting on a ticket.
Real support
Reach us during business hours (8 AM – 8 PM GMT) via our Support Desk ticketing system. Engineer-to-engineer answers, not scripted replies.
Safe on production
Our plugins are read-only by default — no automatic restarts, deletions, or suspensions. See exactly how in our Security Model.
cPanel® License Reseller Verification
HostGuard provides cPanel® & WHM® licenses as an authorized reseller. License activation is automated through cPanel’s Manage2 licensing API — enabling fast provisioning, renewal, and license management.
- Official cPanel® license provisioning
- Automated Manage2 API workflow
- Fast activation after order verification
- License status visible from your HostGuard account
- Human support for activation & renewal issues
- Clean license transfer when you migrate servers
Beyond licensing, our team brings hands-on security & infrastructure expertise — Imunify360 defense, CloudLinux environments, and JetBackup recovery workflows — spanning 20+ years combined team experience, 500+ servers managed, 12,000+ websites supported, and 10+ global data-center environments. Figures represent combined team experience across hosting, server administration, security support, and infrastructure projects.
Secure payments
Payments are processed securely by our approved payment providers. Payment details are entered directly with the provider and processed on their infrastructure — HostGuard never stores your card data. Prices shown at checkout are the live prices from our catalog; there are no hidden tiers and nothing is added after you see the total. Refund requests are reviewed fairly on a case-by-case basis, and vendor-provided licenses (such as cPanel) follow the vendor’s own policies.
Instant delivery
Your plugin download and license key are issued automatically the moment your payment succeeds — typically within seconds, with no manual intervention. Everything is available immediately from your HostGuard account.
cPanel VPS and Dedicated licenses are activated through the official cPanel licensing system, keyed to your server IP and transferable to a new IP when you migrate.
Support
Our team is available during business hours, 8 AM – 8 PM GMT. You can reach us two ways:
- Support Desk — our ticketing system for anything that needs tracking or a detailed answer.
We answer engineer-to-engineer. (Support is offered during the business hours above, not 24/7.)
Security model
Before you deploy anything to a production server, you should know exactly how it behaves. HostGuard is read-only by default: no automatic restarts, no automatic deletions or suspensions, admin confirmation required for every corrective action, full audit logging, and a never-block-self permissions posture. Read the full breakdown on the Security Model page, and see what it runs alongside on the Compatibility page.
Independent WHM security software
HostGuard develops its own WHM/cPanel security software — Safety Monitor Pro, WP Guard and MailShield Pro — built and maintained in-house. Our team brings hands-on expertise with Imunify360 security, CloudLinux environments, and JetBackup recovery, which is exactly the experience that shapes every product we ship.
For customers who also need a cPanel® license, HostGuard provides one through cPanel's official Manage2 licensing API, so activation is automatic and licenses transfer cleanly when you change servers.
Policies
Our terms are written plainly and published in full:
Dig deeper
Want the engineering detail behind all of this?
- Security Model — how the plugins behave on production.
- Compatibility — what HostGuard runs alongside.
- Documentation & Technical Specs — architecture, resource footprint, and installation.
Have a question this page didn't answer? Open a Support Desk ticket or email us during business hours — we're happy to walk you through anything before you buy.