Delivery Policy
How and when your digital licenses and services are delivered after purchase.
Last updated: July 2026
1. Digital Delivery
All products and services are delivered digitally. Delivery may be completed through customer account access, license activation, email confirmation, server provisioning, or automated digital delivery. There is no physical shipment, no shipping, and no shipping fees.
2. How You Receive Your License
Immediately after your payment is confirmed, your license key is: (a) shown on the order thank-you page, (b) saved in your customer portal under Licenses, and (c) sent to your account email in the order confirmation.
3. Delivery Time
Delivery is typically instant β within a few seconds of confirmed payment, as licenses are provisioned automatically via API. In rare cases requiring manual review, delivery may take a few minutes.
4. If You Do Not Receive Your License
Please check your customer portal and your email spam/promotions folder. If your key has not arrived within a few minutes, contact us with your order number via the Contact page and we will resolve it promptly.
5. Installation Service
If you purchase an Installation Service, it is scheduled after purchase and performed remotely. We will contact you to arrange access and confirm completion. No physical item is shipped.
6. Subscriptions
For subscription products, access is delivered for the full paid period and renews automatically (see our Cancellation Policy). On each successful renewal, your license validity is extended automatically.
7. Proof of Purchase
Your order confirmation email from us, together with the payment receipt from your payment provider, together evidence your order and delivery.
Delivery question? Visit our Contact page.