Cancellation Policy

1. Overview

This policy explains how to cancel a subscription and what happens after cancellation. It applies to recurring (monthly / quarterly / yearly) plans for our WHM plugins and other subscription products.

2. How to Cancel

You can cancel a subscription at any time: (a) toggle off auto-renewal from your customer portal; or (b) contact us via the Contact page or email with your order number and we will cancel it for you.

3. Effect of Cancellation

When you cancel, your subscription will not renew again and you will not be charged further. Your license and access remain active until the end of the period you have already paid for. Cancellation stops future billing; it does not, by itself, refund the current period (see our Refund Policy).

4. Automatic Renewals

Subscriptions renew automatically at the end of each billing cycle at the then-current price until cancelled, so your service is never interrupted. Where possible, we send a reminder before a renewal is charged.

5. Failed Renewals

If a renewal payment fails, we may retry the charge and notify you. If payment cannot be collected, the subscription and its license may be suspended until payment is updated.

6. Reactivation

You can re-subscribe at any time from your portal or the product page. A new subscription starts a fresh billing cycle.

7. Payments

Recurring billing is handled securely by our approved payment providers. You can manage or cancel your subscription at any time from your account with us to stop future renewals.